We have a money back guarantee for all our premium plans. Our money back guarantee gives you peace of mind that our services will meet the expectations set out in our terms and conditions page.
The following conditions apply to our moneyback guarantee:
- Refund requests should be through registered email/mobile if you did not get a tuition confirmed during your 45 days plan period.
- If one tuition or at least one demo gets confirmed you are not eligible for refund.
- You will get 100% Refund if you have not availed any services from Humsepadho.com like unlocking the tuition contacts, getting tuition leads or Assigned Tuition.
- Personal reasons like getting a job elsewhere or moving to another place will not be entertained. However, we have presence all over India and you can use your credits in any city of your choice.
- You are not eligible for refund during your plan period. Please note that patience is the key and you may not get a confirmed tuition immediately after you become premium member. Refund requests should be placed after your plan period within 45 days after plan expiry.
- Our aim is to give you atleast one confirmed tuition for Rs 1499. Many tutors get more than 1 confirmed tuitions by prompt demos and show casing their teaching skills during demo classes.
- Providing feedback for every tuition you unlocked is mandatory within 4 days. Incase if you failed to provide the feedback, then the system will consider that corresponding tuition as confirmed to you and hence refund or extra contacts will not be provided.
- Demo Class Policy – Teacher Responsibility
- If a teacher agrees to conduct a demo class at a scheduled time and date, it is the teacher’s responsibility to ensure they are fully prepared and available, with a stable internet connection and in an appropriate teaching environment.
- In case the demo class is disrupted, delayed, or not conducted properly due to reasons on the teacher’s side — such as poor internet connectivity, being away from a suitable location, or any other personal issue — the company (“HUMSE PADHO”) will not be held responsible for the disruption.
- Such instances will be considered as a demo fault from the teacher’s side, and no refund or compensation will be issued by the company.
NOTE-We hope our refund policy is fair and transparent. If you have any questions then please feel free to contact us.